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VMK Software v4.2 Update Hot Fix For Intellex ®

This software update for Intellex has been created to resolve an issue with Network Client v4.2 being unable to retrieve video via CCTV keyboards if an Intellex system with v4.2 software is configured in a negative GMT time zone setting.

Refer to Technical Bulletin TB-00161-00-080725 for additional information.


Software Update Hot Fix Installation Instructions:

  1. Using a computer with an Internet connection, download the file "Intellex_VMK_Hotfix_QC6026.msi" to a removable storage media device.


    2. Note: If the Intellex system has an Internet connection, the file can be downloaded directly to Intellex. Follow steps 2 and 3 to exit the Intellex application then download the file.

  2. Exit the Intellex program by selecting Utility > Exit. When prompted "Do you wish to quit the program?" select Yes.
  3. At the password screen enter the PIN code and select OK to exit the Intellex application.


    4. Note: Contact Technical Support for your PIN code if you do not have one.

  4. Run the "Intellex_VMK_Hotfix_QC6026.msi" file from the removable storage media.
  5. Extract the Update program to a local location, then double click the Update program to begin the installation wizard.
  6. Wait for the Installation Preparing to Install Wizard to complete.
  7. Click on Update.
  8. Wait while files are installed to the Intellex.
  9. Click on Finish to complete the installation.


Note: If the time zone of the Intellex is changed Network Client will need to be restarted

Filename Size Date
Intellex_VMK_Hotfix_QC6026.msi 1.10 MB 01-Aug-08