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Support Contact Information

Technical Support:

Email Technical Support

Or, select a region to view contact details:

United States and Canada

Phone — Toll-Free (U.S. & Canada): 800.507.6268
Phone: 561.912.6259

Latin America and Caribbean

Mexico, Northern Latin America & Caribbean

Contact: Martin Spritzer
Phone: +1 (561) 912-6140
Email:

Southern Latin America (Brazil, Uruguay, Chile & Argentina)

Contact: Ricardo Macedo Soares
Phone: 5511-8809-1704
Email:

Brazil

Contact: Robson Santos
Phone: 5511-3443-7232
Email:
Contact: Jose Guilherme Machado
Phone: 55-11-3443-7232
Email:
Contact: Mauro Altino
Phone: 55-11-3443-7232
Email:

Europe, Middle East and Africa

Tyco International EMEA Technical Services

Hours: 8:00 to 18:00 CET
Toll Free: 00 800 CALLTYCO or (00 800-2255 8926)
Direct: +31 475.352.722
Fax: +31 475.352.725
Email: tfsemea.support@tycoint.com
Website: www.calltyco.com

Direct Dial Numbers:

UK: (08081 013 753) and (08701 238 787)
France: (0800 90 79 72) and (04 72 79 14 83)
Spain: (900 99 39 61) and (900 10 19 45)
Germany: (0800 1806 757)
Italy: (0800 874 091)
Belgium: (0800 76 452)
Bahrain: 800-04127
Greece: 00800-31229453
Russia: 81080020521031
Turkey: 00800-31923007
United Arab Emirates: 800-03107123

Asia

For Indonesia, Malaysia, Singapore, Philippines, Thailand & Vietnam:

Contact: Jason Tan
Phone: +65 6319 9820
Email:

For China:

Contact: Cheng Wei
Phone: +86 21 6113 5588 ext 8697
Email:

For Hong Kong, Japan, Korea & Taiwan:

Contact: Tony Wong
Phone: 52 (55) 5488 8072
Email:

For India & Pakistan:

Contact: Jaiprakash Vappala
Regional Sales Manager
Phone: +(91) 120 401 4300
Email:

Australia and New Zealand

Contact: Patrick Francis
Regional Sales Manager
Phone: +61 2 8718 2057
Email:

Customer Service:

Phone — Toll-Free (U.S. & Canada): 800.507.6268
Phone: 561.912.6259
Fax — Toll-Free (U.S. & Canada): 888.329.4823
Fax: 561.912.6881

Application Engineering:

Phone — Toll-Free (U.S. & Canada): 800.507.6268
Phone: 561.912.6259
Fax: 201.474.4075